A non-profit employee working on a system analysing a dashboard with reports.

IT Operations for Nonprofit

Connect your entire organisation on one secure platform for easier collaboration and increased productivity. With the ultimate data management system for Nonprofit, you can pull together all your data, allowing you to unlock and act on insights, raise more funds, reach more people and drive more impact.

Nonprofit IT teams of all sizes are finding value with Salesforce.

Connect and unify your Nonprofit data.

Unify all your stakeholder data at scale, from any source inside and outside of Salesforce, with out-of-the-box connectors.

A data cloud unification dashboard showing relevant date points.

Harmonise data to create a unified profile. Anticipate stakeholder needs and preferences with unified profiles that adapt to their activity in real time.

A data cloud unified profile of a customer outlining all orders, purchases and activities.

Act on your data and insights. Use unified profiles to understand what is and isn't working so you're using your limited resources to drive the most impact. Understand your stakeholders and engage with them in the ways they want to engage.

A smart representation of various data points as a graph.
A data cloud unification dashboard showing relevant date points.
A data cloud unified profile of a customer outlining all orders, purchases and activities.
A smart representation of various data points as a graph.

Deliver enterprise-wide analytics and AI.

Share data insights and visualisations to make the best decisions. Understand your data and share impact inside and outside of your organisation.

Service delivery trends represented as a set of graphs.

Use data to predict key information about your stakeholders. Understand your stakeholder behaviour. Predict who is likely to complete a programme or a donor's likeliness to become a major or recurring donor.

A predictive AI icnorporated into the platform predictiving the propensity to donate to the organisation.

Create compelling content and code with generative AI. Save time and resources by using generative AI to create a first draught of content, including emails, to engage your stakeholders.

A user drafting a gift proposal with AI-powered Einstein platform.
Service delivery trends represented as a set of graphs.
A predictive AI icnorporated into the platform predictiving the propensity to donate to the organisation.
A user drafting a gift proposal with AI-powered Einstein platform.

Safeguard and monitor Nonprofit data.

Monitor, encrypt and classify your Salesforce data. Report on unauthorised or unlawful activity and encrypt sensitive data. Track changes to critical data and find and classify sensitive data quickly.

Security centre dashboard with relevant metrics and data.

Centrally view, monitor and manage your security health. View permissions and controls in a single dashboard. Monitor changes, set alerts and manage security policies efficiently.

A dashboard for Salesforce Shield} with details on security policies.

Mask data and manage compliance. Develop and customise with agility. Work with realistic data.

A dashboard for Salesforce Data Mask with an interface to manage customer details.

Protect your organisation against data loss and corruption. Deploy backups effortlessly and restore data securely and swiftly. Strengthen data resilience against any threat.

A backup dashboard with relevant logs meticulously recorded.
Security centre dashboard with relevant metrics and data.
A dashboard for Salesforce Shield} with details on security policies.
A dashboard for Salesforce Data Mask with an interface to manage customer details.
A backup dashboard with relevant logs meticulously recorded.
Success Ecosystem

Build the perfect IT Operations solution with our help.

Get in touch today and our experts will guide you through the process, step by step:

  • Choose the right Nonprofit Cloud edition.
  • Add products/features needed, if not already included.
  • Customise the final result with apps, service, support.
A dashboard to compose Einstein sales emails.

Get trusted AI for non-profits.

Salesforce delivers trusted, extensible AI built into the fabric of our non-profit CRM platform. Use our AI to create customisable, predictive and generative AI experiences to fit all your organisational needs, safely. Bring conversational AI to any workflow, user and department with Einstein.

Learn new skills with free, guided learning on Trailhead.

Nonprofit IT Operations FAQs

IT Operations is a Nonprofit solution for IT buyers in non-profits. This non-profit data management solution includes products focused on data unification, analytics, collaboration, AI, privacy and security and more. This helps non-profits power teams with a unified view and actionable insights.

A data management system for Nonprofit is extremely important because it sets the foundation for getting the most from your data. Starting without a plan means time wasted and data put at risk. By having a strategy in place, non-profits can ensure data is protected, shared and acted upon.

Nonprofit can get started by aligning with leadership on what the organisation would like to accomplish with their data. From there, organisations should agree on their non-profit data management strategy and identify what technology tools are needed to accomplish those goals.

When comparing these tools, consider whether the solution has the integrations and customisations you're looking for, a reputable user experience and ROI, trusted customer support and if the solution can grow with your needs. Outline the pain points, compare features and explore key references.

IT Operations offers a wide variety of products including Data Cloud, MuleSoft, Tableau, CRMA, Slack, Shield, and Salesforce Backup. Each customer will have a different set of products in their solution, based on their requirements.