NGO employee

Marketing and Engagement for Nonprofit Cloud

Non-profits are competing for attention and support for their cause in a highly competitive environment. Salesforce for Non-profits has marketing software for non-profits that helps you to find and engage supporters, build your community and raise vital funds.

Nonprofit marketing teams of all sizes are finding value with Salesforce.

Strengthen relationships with personalised experiences.

Send the right content to the right stakeholders with targeted messaging that resonates with an individual’s interests, engagement history and more.

A templatised marketing email from STEPS.

With an easy-to-use drag-and-drop interface in our non-profit marketing software, you can build segments that use complex inclusion and exclusion criteria, at scale, to create perfect audiences for your outreach.

A journey dashboard for an urgent appeal.

Design and deliver personalised journeys that improve Engagement. Use simple, drag-and-drop tools to streamline journey creation - with messaging, content and AI-decisioning built into a single workflow in Marketing Cloud Engagement.

A journey dashboard for donor outreach.

Build trust and multiply awareness with consistent branding across emails, your website and other channels.

Statistics of affinities by purchases such as lifetime value, number of orders and average order value.
A templatised marketing email from STEPS.
A journey dashboard for an urgent appeal.
A journey dashboard for donor outreach.
Statistics of affinities by purchases such as lifetime value, number of orders and average order value.
A Marketing Intelligence dashboard with statistics on trending performance and top KPIs and goals.

Access actionable data to increase campaign performance.

Cross-Channel Analytics

  • Visualise and analyse which messages, channels and audiences result in the most engagement, so you can make data-driven decisions about where to invest future marketing dollars.
Build the perfect marketing and engagement solution with our help.

Build the perfect marketing and engagement solution with our help.

Get in touch today and our experts will guide you through the process, step by step:

  • Choose the right non-profit marketing software solution.
  • Add products/features needed, if not already included.
  • Customise the final result with apps, services and support.
A dashboard to compose Einstein sales emails.

Get trusted AI for non-profits.

Salesforce delivers trusted, extensible AI built into the fabric of our non-profit CRM platform. Use our AI to create customisable, predictive and generative AI experiences to fit all your organisational needs, safely. Bring conversational AI to any workflow, user and department with Einstein.

Learn new skills with free, guided learning on Trailhead.

Marketing and Engagement FAQs

Nonprofit marketing software empowers Nonprofit to identify and engage their supporters through different channels, automate tasks, segment audiences and offer data-driven insights. This approach enhances efficiency, saves time and increases donations, helping Nonprofit fulfil their missions.

Marketing software boosts non-profit efficiency by streamlining operations, reducing costs and improving resource allocation. It enhances engagement through personalised communication and AI, offers data-driven insights, automates tasks to focus on strategic goals and provides metrics for informed decision-making, thereby increasing impact and support.

Choosing the right non-profit marketing software means evaluating several factors to align it with your needs and goals. Prioritise scalability, compliance, security features and reporting and analytics to select the software that meets your needs and supports your mission.

There are several options available for Nonprofit to get started with Salesforce solutions. The Power of Us Programme gives eligible Nonprofit the first 10 subscriptions free. Visit our pricing page for more information.

Salesforce Marketing Cloud for non-profits harnesses the power of artificial intelligence (AI) through Salesforce Einstein , its integrated AI technology. This AI enhances various aspects of marketing and donor engagement by providing insights, automation and personalisation capabilities.