Drive sales productivity and speed up wins with the power of Sales Cloud in Slack.
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Slack is your work operating system.
Slack is where humans with agents meet data, workflows, and apps to deliver big results, right where people love to work.
The world's most innovative, fastest-growing companies run on Slack
Where work happens for millions, every day
Discover the conversational interface for Salesforce that drives real business results.
Empower your people with agent-powered productivity in one work OS
Keep teams in the flow of work in a user-friendly, personalised experience that helps everyone get their jobs done. Bring collaboration, purpose-built productivity tools and intuitive, secure AI and agents to your employees' fingertips throughout their workday.
Take action with connected CRM data where your teams work
Native Salesforce solutions and embedded agents bring customer insights into team conversations. Improve your teams' performance when the customer is at the centre of all they do with the most up to date and relevant CRM context.
Co-ordinate work across apps, agents and processes
Bring all the ways you work to Slack. Over 2,600 out-of-the-box integrations, customised apps and third-party agents are unified into one conversational interface with no-code workflow automation to keep your teams focused on work that matters.
Drive growth for every line of business from Slack
Streamline processes, reduce friction and improve efficiency for everyone with use cases that show real results. Sales, service, marketing, finance, IT and HR teams use Slack to meet each goal and milestone.
Run your business better with Slack Sales Elevate
Slack Sales Elevate natively integrates Sales Cloud and Slack to help sellers and leaders do their best work with their team, customers, CRM data, conversations and tools in one focused space.
See how Slack and Salesforce transform how your people get work done.
Slack and Salesforce integrations
Bring customer data to where teams are already working with powerful integrations for every scenario.
Slack for Industries
Slack makes all kinds of work seamless, to help teams in any industry boost productivity.
Discover how productivity has evolved with the 2023 State of Work Report.
Learn new skills with free, guided learning on Trailhead.
Keep up with the latest productivity trends, insights, and conversations.
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See how Slack seamlessly integrates with the Salesforce Customer 360 experience.
Slack FAQs
Slack is the AI-powered platform for work that unlocks your organisation’s full potential with AI, data and CRM. Slack goes beyond chat and video collaboration, empowering teams to automate any process with no code, find and share relevant data and knowledge and engage with AI in a trusted and flexible conversational platform.
Slack fundamentally transforms the way teams work, with a new kind of productivity that's focused on business outcomes. By bringing together people, tools and data, teams can unlock their potential to perform at a new level. In Slack, everyone can tap into the power of automation and AI, and find answers faster across conversations, content and data from connected apps, all in a modern conversational experience that keeps everyone engaged.
Salesforce is Slack’s parent company and there are 40+ native Salesforce and Slack integrations purpose-built for all of the Salesforce Clouds. The most popular Salesforce integrations with Slack are for Sales Cloud, Service Cloud and Marketing Cloud.
Slack integrates to Salesforce clouds via integrations. Slack is an add-on product that is not part of the Salesforce standard subscription. To learn how to access Slack, please refer to our pricing plan.
Slack helps companies transform their processes without the need for heavy IT involvement or systems integration. Slack customers report that their teams are more productive, sales teams increase their win rate and customer service teams resolve issues faster. And now, Slack AI is giving companies a trusted space to safely deploy AI in the context of everyday work.
This page is provided for information purposes only and subject to change.
Products may not be available in all markets.
For product availability contact a sales representative.