Visual Remote Assistant Pricing

Engage customers and employees anywhere with real-time, visual support.

Choose the right edition for your business needs.

Start by selecting your Service Cloud edition. Some editions already include Visual Remote Assistant right out of the box. For the others, you can easily add Visual Remote Assistant at these price points.

Visual Remote Assistant

Engage customers and employees anywhere with real-time, visual support.

$ 70

user / month

AUD (billed annually)

Real-Time Interactive Guidance
Intelligent Engagement
Quick Setup, Fast ROI

This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Compare editions and top features.

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Real-Time Interactive Guidance
Intelligent Engagement
Quick Setup, Fast ROI
Connected Customer Experience

Extend the power of Service Cloud with these related apps and add-ons.

Appointment Assistant

Starting at $35 AUD/user/month

Deliver real-time updates to your field service customers.

Learn more

Digital Engagement

$105 AUD/user/month

Deliver seamless, personalised conversational experiences across channels — at scale.

Learn more

Next, choose the Success Plan right for you.

From resources to embedded experts, get the right level of support and expert guidance for your business.

Standard Success Plan

Explore self-guided resources.

Online learning to upskill teams
Global Trailhead community

Learn more

Premier Success Plan

Fast track your success now with easy and expert guidance.

Expert coaching and education
Tailored assessments
Bundled with Unlimited Edition

Learn more

Signature Success Plan

Maximise ROI with proactive, personalised expertise

Designated Technical Account Manager
Proactive monitoring
Key event management
Fastest 24x7 support response times

Learn more

Maximise ROI with the world's #1 Success Ecosystem.

From support, expert guidance, and resources to our partner apps and experts, the Success Ecosystem is here to help you realise the full potential of your Salesforce investment.