Digital Transformation
Drive a customer-first transformation with these featured resources.
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Article
What is digital transformation?
See how you can redefine your business in the ever-changing digital landscape.
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Guide
The Customer 360 Playbook
Use this framework to change mindsets, connect silos, and put the customer at the centre of your business transformation.
![Andy Penn Image](http://www.salesforce.com/content/dam/web/en_au/www/images/resources/telstra-768x432.jpg)
VIDEO
Creating a Connected Future Built by Trust
Andy Penn, CEO, Telstra shares how Australia’s Biggest Telco is connecting customers with the Salesforce Customer 360.
Explore all digital transformation resources.
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