Executive Conversations
Michael Maoz, SVP, Innovation Strategy Salesforce explains the need for differentiated experiences that help your customers express their own values, with customer service playing a lead role.
Two years into the pandemic, with disruption now an accepted part of everyday life, leaders are looking at how they can turn their businesses toward the new consumer, to not only survive, but grow.
In this Salesforce Executive Conversation, Michael Maoz, SVP, Innovation Strategy Salesforce explains the need for differentiated experiences that help your customers express their own values.
This kind of customer experience can only come from developing an evolved and evolving relationship with customers, and building in wow moments - those memorable, exceptional experiences, with customer service playing a lead role in that.
Let’s start our own conversation!
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