Make every interaction smarter.
Analytics — the most important step on the path to a more connected government.
Track trends and be proactive
With the visibility that predictive analytics provides and a 38% reduction in analysis time, agents have the ability to make decisions on what might happen, take action immediately, and provide recommendations on how to improve outcomes.
Leverage mobile-ready capabilities
Unlike with legacy business intelligence tools, your organisation can quickly query and explore data across CRM, ERP, Excel, as well as on social and mobile applications to get exactly the information you need without being stuck in a prebuilt report.
Deliver metrics from multiple sources
Analyse data across different sources, not just from Salesforce, and surface it across your organisation. In addition, engage users every day by embedding analytics in critical business processes.
Salesforce has solutions designed to fit your mission.
Contact us to talk about solutions from the Salesforce Government Cloud. We’ll help you set up a strategy to start connecting people and streamlining processes like never before.
