Reduce Readmissions and Improve Patient Outcomes

SOLUTION: COORDINATE POST-ACUTE CARE

Reduce readmissions on the path to healthier outcomes.

Connect patients and care teams throughout the post-acute care experience.

With the shift to value-based care, it's more important than ever to reduce readmissions and improve patient outcomes — all while driving down costs. The Coordinate Post-Acute Care solution leverages Health Cloud to connect teams around a single view of each patient. Providers can uncover important insights — both clinical and nonclinical — to truly transform the post-acute care experience. Use Community Cloud to enable real-time collaboration and communication across the entire care team.

Here's how it works.

This solution combines relevant patient data from different systems into a single view, so care coordinators can easily engage with care teams and patients to drive healthier post-acute outcomes.

360-Degree Patient Views
With integrated data from EHRs and a 360-degree view of the patient in Health Cloud, the care coordinator has all the information needed to develop a highly comprehensive post-acute care plan.

Connected Care Teams
Before the patient is discharged, the post-acute recovery plan is communicated out to the entire care team, such as primary care physicians, specialists, physical therapists, assisted living nurses, family members, and more.

Intelligent Follow-ups
After the patient's discharge, the care team can easily track important milestones and setbacks, collaborate with the entire group, and make more informed decisions about the patient’s recovery.

Empowering Digital Tools
Once at home, the patient and family members can take advantage of digital tools — from looking up discharge instructions, to setting reminders — that help them adhere to the care plan, while reducing the chance of a costly readmission.

Here's how it works.

This solution combines relevant patient data from different systems into a single view, so care coordinators can easily engage with patients and the care team to drive healthier post-acute outcomes.

360-Degree Patient Views
With integrated data from EHRs and a 360-degree view of the patient in Health Cloud, the care coordinator has all the information needed to develop a highly comprehensive post-acute care plan.

Connected Care Teams
Before the patient is discharged, the post-acute recovery plan is communicated out to the entire care team, such as primary care physicians, specialists, physical therapists, assisted living nurses, family members, and more.

Intelligent Follow-ups
After the patient's discharge, the care team can easily track important milestones and setbacks, collaborate with the entire group, and make more informed decisions about the patient’s recovery.

Empowering Digital Tools
Once at home, the patient and family members can take advantage of digital tools — from looking up discharge instructions, to setting reminders — that help them adhere to the care plan, while reducing the chance of a costly readmission.

Customer Success Story

Discover how CareCentrix keeps patients connected.

“Actionable information being delivered at the point of care can create a better, more informed, and empowered world, which is going to help us reform healthcare.”

John Driscoll, CEO, Carecentrix

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Reducing Readmissions with Salesforce Health Cloud

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Salesforce Health Cloud: Connecting patients and care teams throughout the care experience.

With integrated data from EHRs and a 360-degree view of the patient in Health Cloud, the care coordinator has all the information needed to develop a highly comprehensive post-acute care plan.

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SOLUTION: COORDINATE POST-ACUTE CARE

Reduce readmissions on the path to healthier outcomes.

Connect patients and care teams throughout the post-acute care experience.