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Automotive Cloud
Power exceptional driver experiences with Automotive Cloud, the #1 AI CRM for automotive.
Leading automotive brands innovate faster with Salesforce Automotive Cloud.
What can you do with Automotive Cloud?
Empower your customer-facing teams with Automotive Cloud, the world’s #1 AI CRM, built for automotive.
Unite driver and vehicle information in one platform.
See every driver touchpoint in one platform, and proactively engage to resolve issues fast with alerts, recommendations, and key service milestones.
Automate warranty programs, manage claims and payouts, and see available services or subscriptions to drive upsells or improve the customer experience.
Empower every automotive partner with secure access to the same data so that every customer touchpoint feels seamless and on-brand.
Deliver captivating experiences beyond the first purchase.
Create innovative customer experiences that differentiate your business, drive brand loyalty, and expand your reach.
Dynamically update driver profiles as they interact with related businesses and their vehicles online, so your teams are always using the most up-to-date information.
Dynamically update driver profiles as they interact with related businesses and their vehicles online, so your teams are always using the most up-to-date information.
Turn data into action with the help of AI and automation.
Get out-of-the-box alerts, recommendations, and insights built directly into Automotive Cloud, so customer-facing teams can take action fast.
Use purpose-built workflows, prebuilt visualizations, and ready-to-go AI, embedded directly into the flow of work.
Reduce time to market with a single, customizable platform, so you’re free to focus on building value-add offerings.
Extend the power of Automotive Cloud with these related products:
Automotive Cloud Intelligence
Make faster and more informed decisions with embedded insights for your vehicle portfolio, lead conversions, or dealer performance.
Commerce Cloud
Scale commerce with digital storefront templates, fully headless commerce, or a hybrid approach.
Data Cloud for Automotive
Harmonize your automotive data into single driver and vehicle profiles that evolve with customers.
Einstein AI
Deploy assistive AI experiences natively, so your customers and employees can solve issues faster.
Marketing Cloud
Deploy smarter campaigns and personalize content throughout the entire driver/vehicle lifecycle.
MuleSoft
Use prebuilt connectors for critical automotive apps, databases, protocols, and industry standards.
Automotive Cloud Pricing
Enterprise
An out-of-the-box automotive CRM, built on Sales Cloud and Service Cloud.
$
325
USD/User/Month
(Billed annually)
- Automotive Apps and Features
- Advanced Platform Customization
- Sales Cloud and Service Cloud
Unlimited
Unlimited power and support for automotive, built on Sales Cloud and Service Cloud.
$
500
USD/User/Month
(Billed annually)
- Automotive Apps and Features
- Unlimited Platform Customization
- Sales Cloud and Service Cloud
Einstein 1 for Service
Best of the Einstein 1, prebuilt for automotive service use cases.
$
700
USD/User/Month
(Billed annually)
- Automotive Cloud Unlimited Edition
- Data Cloud for Automotive
- Slack, Einstein AI, and more
Einstein 1 for Sales
Best of the Einstein 1, prebuilt for automotive sales use cases.
$
700
USD/User/Month
(Billed annually)
- Automotive Cloud Unlimited Edition
- Data Cloud for Automotive
- Slack, Einstein AI, and more
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
With Automotive Cloud, we will be able to increase the competitive advantage for our entire mobility ecosystem by connecting customer data and vehicle management together within the same platform.
Antonio Rodríguez LópezChief Strategy and Transformation Officer, astara
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Ready to take the next step with the #1 AI CRM for the automotive industry?
Start your trial.
Try Automotive Cloud free for 30 days. No credit card. No installations.
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Salesforce Automotive Cloud FAQ
Automotive Cloud is the #1 AI CRM, built for automotive OEMs, retailers, dealers, and captives. Automotive Cloud helps automotive companies by providing a unified portal to sales and service interactions, access to contextually relevant data, and immersive driver experiences.
Automotive Cloud empowers automotive companies, such as original equipment manufacturers (OEMs), retailers and dealers, captive finance organizations, and extended automotive ecosystem partners to transform the experience of their customers and partners.
Automotive Cloud helps automotive organizations get 360-degree visibility into customers and vehicles, build a robust sales pipeline, intelligently manage their product portfolio, deliver meaningful service experiences, and nurture relationships with stakeholders in the automotive ecosystem.
To get started with Automotive Cloud, sign up for a free trial account. New customers can purchase Automotive Cloud to access its automotive CRM features. Existing Salesforce customers can simply add automotive features to their existing Salesforce orgs by purchasing Automotive Cloud licenses.
There is an Automotive Cloud edition for every automotive business, no matter its size or goals. Visit our pricing page to view price s for Automotive Cloud Enterprise, Unlimited, and Einstein 1 editions.
