An ecosystem of partners like agents, dealers, OEMs, and more centered around the customer.

Extend the power of Automotive Cloud.

Dive into automotive industry-specific innovation with these related products built on the Automotive Cloud. Get value fast, no matter the use case, and power every experience with intelligent insights and analytics.

Take action fast with Automotive Cloud Intelligence.

Get valuable insights with out-of-the-box intelligent analytics experiences, built directly into Automotive Cloud.

Driver and vehicle analytics metrics in Automotive Cloud

Tailor analytics and AI experiences to specific industry use cases with prebuilt visualizations and ready-to-go AI.

Show analytics with three bullet points: OOTB dashboards, Prebuilt by use case, and KPIs and predictions.

Embed visual and predictive insights directly into the flow of work in Salesforce – including directly on record pages.

Predictions about propensity to buy a new service, likelihood of churn, lead quality, and ways to improve outcome.
Driver and vehicle analytics metrics in Automotive Cloud
Show analytics with three bullet points: OOTB dashboards, Prebuilt by use case, and KPIs and predictions.
Predictions about propensity to buy a new service, likelihood of churn, lead quality, and ways to improve outcome.

Drive partner engagement with Experience Cloud for Automotive.

Help your partners make better business decisions based on the same set of data, including driver, vehicle, fleet, warranty, and financial information.

An Experience Cloud portal for automotive partners like dealerships.

From fleet operations to warranties and claim processing, give your partners what they need to collaborate more effectively.

Show the data of fleets (trucks or service vehicles), warranties, claims they have submitted, etc. in the same portal.

Help partners find information related to loans, leases, vehicle titles, financial transactions, and balances, and track statuses as needed.

A portal with status of loans, leases, financial transactions, and more.
An Experience Cloud portal for automotive partners like dealerships.
Show the data of fleets (trucks or service vehicles), warranties, claims they have submitted, etc. in the same portal.
A portal with status of loans, leases, financial transactions, and more.

Connect everything and automate anything with MuleSoft.

With an extensive library of prebuilt connectors for critical enterprise applications, databases, protocols, and industry standards, connectivity has never been easier.

A display of automotive databases, such as SAP, AWS, and Vehicle/Telematics System.

Orchestrate all your systems, spanning legacy and modern applications, on-premises databases, cloud-based SaaS, and more on Salesforce's automotive industry software.

A workflow chart to orchestrate data and systems.

Use natural language prompts and no-code to pro-code tools to automate any process quickly, and get value faster by reusing components like bots, connectors, workflows, and APIs.

A collection of no-code tools that build workflows or automate them.
A display of automotive databases, such as SAP, AWS, and Vehicle/Telematics System.
A workflow chart to orchestrate data and systems.
A collection of no-code tools that build workflows or automate them.

Achieve your AI and data goals with Salesforce CTOs.

Trusted advisors with unmatched Salesforce experience and expertise, by your side.

Learn new skills with free, guided learning on Trailhead.

Automotive Related Products FAQ

The automotive industry leverages many legacy technologies, including software systems that manage and store data related to driver data, vehicle data, and more. Automotive CRM systems are recommended to create a single source of information that can be securely accessed by any customer-facing team.

Automotive industry CRM software is recommended for automotive businesses looking to improve customer relationships, sales, servicing, and partner relationships to drive revenue and reduce operational costs.

The automotive industry benefits from leveraging software like automotive CRM by unifying many sources of legacy data into a single platform that empowers sales, service, retail, and other teams to access important data that helps them deliver exceptional customer experiences.

First, determine what you want an automotive CRM to solve. An automotive CRM should include functionality such as vehicle and driver information, automotive lead management, partner performance management, inventory management, fleet management, embedded analytics and AI, and more.