Salesforce Blog — Helpful articles about AI, data, and CRM

3 Ways AI Agents Bridge the Gap Between Remote and In-Office Workers

By automating routine tasks, coordinating workflows, and facilitating real-time communication, agents mitigate many of the challenges that arise with hybrid work teams.

hourglass showing in-office and remote workers.

An image of a woman and an AI agent standing together

Patrick Stokes

A complete AI system is cohesive and scalable, and integrates data, AI, and action to deliver concrete business outcomes.

Jody Farrar

We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works.

Salesforce characters representing Agentforce and Einstein.

Ellen Woodcock

Introducing the Agentblazer Community, where Trailblazers and AI enthusiasts unite.

An AI agent and a human worker hold a flag with an image of a checkmark on it: trustworthy AI

Rob Katz

Here’s how we designed Agentforce to make sure it’s trustworthy, reliable, and transparent.

Illustration showcasing artificial intelligence (AI) tools for small businesses.

Caylin White

Looking for help choosing the right AI tools for your SMB? We’ve got you covered.

Editors' Picks

1

AI Agents: The Future of Business Applications

Christophe Coenraets
2

The 3 Types of Leadership Styles in Business – Which One Is Right for You?

Ari Bendersky
3

How Marketers Can Connect With Generation Alpha

Nick Feldman

Featured Series

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Get insights, and streamline processes with the latest Sales trends, insights, and conversations.

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Sales person smiling and looking at a laptop while thinking about sales performance management

Molly Clarke

As a sales leader, these are the 20 questions you should answer in order to improve sales performance.

Samuel Holzman

Tune in to these exceptional podcasts and elevate your sales performance.

Featured Voices

Salesforce’s Chief Scientist and Chief Futurist, who were there from AI’s earliest days, talk about its evolution, and what we can expect.

A person interacts with a complex set of machine parts that represent the Atlas Reasoning Engine.

Shipra Gupta

Autonomous, proactive AI agents are at the heart of Agentforce. But how do they work? Let's look under the hood.

An illustration of a crystal ball with a box and a grid inside.

Lisa Lee

Think you know agents? Think again. We’ll debunk some common myths surrounding AI agents and show why these misconceptions could be holding your business back.

An illustration showing a woman holding a cup of coffee and looking at a robot working.

Christophe Coenraets

AI agents are set to become ubiquitous in our daily lives. Here's how they work and how they are transforming business and application development alike.

Taha Aksu

Gerald Woo

Time series forecasting is becoming increasingly important across various domains, thus having high-quality, diverse benchmarks are crucial for fair evaluation across model families. GIFT-Eval is a new comprehensive benchmark designed for evaluating general time series forecasting models, particularly foundation models.

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Small Business

Learn how small businesses can use AI and other tools to improve operations and stay one step ahead of larger competitors.

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An illustration of a businessman and business woman shaking hands with four bubbles over their heads representing data, CRM, AI, and strategy.

Kristie Poon

An ever-changing world requires adaptation and continuous growth. Here’s how small and medium-sized businesses are reacting to AI, automation, and the future.