3 Ways Generative AI Will Help Marketers Connect With Customers
3 min read
Whether or not you joined us live in San Francisco or online exclusively on Salesforce+ from March 6-7, 2024, for TrailblazerDX, we thank you for joining us at the developer conference for the AI era. It was the must-attend event for developers, admins, and architects to learn the skills needed to build AI applications on the Einstein 1 Platform and leverage the latest platform features. And to help you explore the #TDX24 news, you’re invited on the TrailblazerDX 2024 Quest.
TrailblazerDX 2024 Quest
Catch up on TrailblazerDX 2024 by completing this quest.
The big announcements at TrailblazerDX 2024
AI is revolutionizing app development, creating the biggest opportunity for developers in decades. 2024’s TrailblazerDX is all about learning the skills to build AI applications. With 300+ in-depth technical sessions and hands-on workshops, attendees will dive deep into the latest innovations and learn how to build with CRM + AI + Data + Trust on Einstein 1.
Einstein Copilot, a new customizable, conversational, and generative AI assistant for CRM, is now in public beta availability. Einstein Copilot can be customized to accomplish specific sales, service, marketing, commerce, and IT tasks, ensuring company and industry policies are applied. Copilot Builder can create custom actions for Einstein Copilot, Prompt Builder activates custom prompts in the flow of work, and Model Builder uses proprietary AI models to power custom Einstein Copilot functionality.
What is the TrailblazerDX 2024 Quest?
With TrailblazerDX 2024 Quest, you’ll deep date into the latest AI innovations, and unpack the latest enhancements in the new Spring ʼ24 release including Einstein Copilot, Prompt Builder, and the all-new Data Cloud Vector Database.
Not familiar with Trailhead Quests? Trailhead — Salesforce’s free online learning platform, is the gamified way to learn in-demand skills. While learning is its own reward, there’s always room for a little extra motivation. Trailhead Quests combine the challenge of learning new skills with the chance of winning sweet prizes. This quest is currently over but you can still check out everything that we featured at TDX24.
![[Customer service career path]: A picture of Shonnah Hughes smiling in her maroon Serviceblazer hoodie](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/06/Serviceblazer-Shonnah-Hughes.jpg?w=128&h=96&crop=1&quality=75)
