Brian Frank

Brian is a principal in Deloitte Consulting LLP’s digital customer practice and is the U.S. Salesforce alliance leader. With more than 20 years of experience, Brian has led some of Deloitte's largest financial services clients through all aspects of their digital transformations, including strategic planning and visioning, process optimization and redesign, solution delivery utilizing both traditional and agile techniques, ongoing “run the business” functions, and metrics analysis to quantify the success of these efforts. Brian has helped companies drive growth and efficiency by optimizing their sales, service and marketing businesses and technologies, through transforming their front office distribution and marketing capabilities, and utilizing innovative cloud-based solutions to drive business value. He works across the entire Salesforce ecosystem to help Deloitte's clients create experiences that build connections to drive loyalty and fuel bottom line results.