With 72% of consumers expecting companies to use new technologies to create better experiences, 5G can help transform how service providers do business.
author name
Cheng Kian Khor
author title Director, Industry Solutions & Strategy, Communications Industry
My Background
Cheng Kian Khor is Director of Communications Industry Strategy for Salesforce in the Asia-Pacific region. Cheng Kian has 24 years of experience in the telco industry, in a range of consulting, chief architect, and global solution leader roles at leading companies. These include HP, Cisco, Oracle, and BT. Cheng Kian has worked with communications service providers in APAC to transform their OSS/BSS, grow new revenue streams, and move up the value chain with digital services and the Internet of Things.
