Christina Keohane

Product Marketing Manager, Salesforce Self-Service

My Background

Christina is the Product Marketing Manager for Salesforce Self-Service, responsible for positioning and delivering the value of personalized customer support experiences. Christina has focused her career on nurturing customer relationships and aligning marketing initiatives to meet diverse customer needs — from small businesses to enterprise organizations.

Image of a woman petting a cat and holding a mug while looking at a customer portal on her laptop.

Christina Keohane

April 29, 2024

Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process.

A smiling young Black woman uses her laptop to get self-service customer service in a cafe

Christina Keohane

April 10, 2024

Uplevel your self-service customer support with these simple tweaks.

Female office worker, professionally dressed in a bright yellow jacket, stands near her desk while she checks her employee self-service system from her smartphone

Christina Keohane

November 2, 2023

Looking for cost-effective ways to improve the employee experience? An employee self-service system is a great place to start.

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