Christina Keohane

Christina Keohane

Sr. Product Marketing Manager

My Background

Christina is a Sr. Product Marketing Manager for Salesforce Service Cloud. Christina has focused her career on nurturing customer relationships and aligning marketing initiatives to meet diverse customer needs — from small businesses to enterprise organizations. In her free time, you will find her traveling to new cities, immersing herself in local cultures, and embracing the adventures that come with exploring new places.

[Illustration] An AI agent provides B2B customer service

Christina Keohane

December 18, 2024

Agentforce tackles intricate queries and more on its own to transform your B2B customer service.

Image of a woman petting a cat and holding a mug while looking at a customer portal on her laptop.

Christina Keohane

April 29, 2024

Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process.

A smiling young Black woman uses her laptop to get self-service customer service in a cafe

Christina Keohane

April 10, 2024

Uplevel your self-service customer support with these simple tweaks.

Female office worker, professionally dressed in a bright yellow jacket, stands near her desk while she checks her employee self-service system from her smartphone

Christina Keohane

November 2, 2023

Looking for cost-effective ways to improve the employee experience? An employee self-service system is a great place to start.

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