![](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/11/eric-jacobson.jpg?w=500)
author name
Eric Jacobson
author title VP, Product Management
My Background
Eric is vice president of Product Management at Salesforce. He leads all product management teams for Salesforce Field Service and enjoys helping customers across industries find innovative field service solutions. Eric played a key role in incorporating ClickSoftware into Salesforce’s wider field service offering.
![](https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/assets/images/author-header-greenbush@1x.png)