author title
Director, Office of Ethical & Humane Use
My Background
Fatemeh Khatibloo leads ethics by design for Salesforce's B2B CRM solutions, including Sales Cloud and Service Cloud. She works with the product, engineering, design, and distribution teams to identify ethical risks and potential negative consequences within product roadmaps, tech specs, and design. She and her partners then mitigate those risks and create business value from their approaches.
Outsized challenges add to the daily stress your contact center agents face. Here are data-backed strategies to build trust and support their wellbeing now.
