author name
Gautam Vasudev
author title Senior Vice President, Digital Engagement
My Background
Gautam Vasudev is Senior Vice President of Digital Engagement at Salesforce. He focuses on how Salesforce customers engage with their end customers in a transforming world of conversational AI, channels and customer intelligence. Gautam has over 15 years of experience in the customer service domain, and has worked on a variety of technologies from UI frameworks and apps to real time communication.