Itai Barak

My Background

Itai Barak has worked on solutions in the Field Service Management domain since 2015 and has vast experience in solving Scheduling, Optimization and Customer Engagement challenges. Apart from Field Service, Itai has a passion for sustainability and green products. He lives in Israel with his wife and three kids.

Itai Barak

January 25, 2020

Focusing solely on NPS is risky in the field service industry. Here are six easy ways to accurately gauge customer satisfaction with your field service offerings.

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