author name
Jeffrey Steen
author title Editor, Salesblazer
My Background
As a business and marketing writer for 15 years, Jeffrey specializes in skill-up content at Salesforce. His work touches on everything from sales fundamentals to employee coaching, leadership best practices, and growth strategies.
Businesses are considering sales performance metrics that shift focus to long-term relationships — with both customers and employees.
About half of the sales reps we surveyed say they’ll now mostly sell remotely, a change that underscores the need for a digital collaboration hub.