![Julian Walker](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/09/julian-walker-1.jpg?w=225)
author name
Julian Walker
author title Director, Product Marketing
My Background
Julian Walker AKA J-Walk is a Director of Product Marketing for Salesforce Service Cloud. As a former marketer at adidas and GUESS, he has a special place in his heart for retail customer experiences. In his free time, you can catch him tapping his toes to some live music or churning out a new ice cream flavor.
![](https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/assets/images/author-header-greenbush@1x.png)
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