author name
Karen Mehal
author title VP, Field Service
My Background
Karen is vice president of Field Service at Salesforce. With two decades of services and leadership experience, Karen supports companies and partners of all sizes and industries, including large, complex and strategic implementations. She helps companies navigate field service and quickly define success. Connect with Karen on LinkedIn.
Since the pandemic impacts service delivery, field service leaders from eight industries share how they adapt, support their employees and customers, and plan for the future — all while delivering service.