Karen Solomon
author title Senior Blog EditorKaren Solomon is the senior editor for the Salesforce Blog, where she brings a wealth of experience as a writer, content strategist, and storyteller. In addition to writing four cookbooks and a travel book, she’s worked for Bank of America, Autodesk, Williams-Sonoma, Donnelly Marketing, and Under Armour. She’s also authored numerous feature stories for national press.
Sales of eyeshadow and mascara - anything above the mask line - got a makeover in the wake of COVID-19.
Research shows that prioritizing sustainability gives organizations more results because customers want it, and employees rally around it.
How Automation Eliminated Thousands of Unanswered Customer Service Calls for This Financial Institution
Truist took advantage of artificial intelligence to tame a pandemic-spiked call volume 700x above average.
Online sports apparel retailer Fanatics knows they need to know who their customer is rooting for, and that the right data is essential for the win.
The Pandemic Already Cost $12 Trillion: Global NPOs Are Tapping Industry for Another $5 Billion To Stop It
Two doctors and thought leaders focused on global healthcare tell the private sector that we need your innovation, your scale, and your money.
Chief Growth Officer, PepsiCo Foods North America, Michael Lindsey, shares the secret behind snacking in the COVID age.
If employees are ready to come back to the office, the technology for a healthier office is here to help teams collaborate and build culture face to face.
And CIO Harry D. Moseley came out of retirement to watch it bloom.
And they did it all during the pandemic.