Kelly Horn

Senior Director of Solution & Strategy, Banking

My Background

Kelly’s extensive business and IT experience in the financial services industry fuels her passion to drive change and innovation for the customer and employee. While her ability to think both strategically and creatively allows her to play a critical role in enterprise-wide planning and roadmap discussions.

Photo of a female bank employee in a bank branch, sitting at a table and holding a tablet while helping a professional looking couple with customer service in banking

Kelly Horn

August 29, 2023

With AI, you can better meet your customers' needs and give them the personalized service they expect from their bank.

Bank employee going over options on a tablet with a smiling woman in a green shirt / customer expectations from banks

Kelly Horn

January 19, 2023

As customers now expect more personalized experiences, banks should be agile enough to sense and respond to those changes quickly.

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