![Author Kourtney Martin](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/06/FY23_ServiceCloudAuthors_Headshot_KourtneyMartin.jpg?w=400)
author name
Kourtney Martin
author title Senior Marketing Manager, Service Cloud
My Background
Kourtney Martin is a Senior Marketing Manager, Service Cloud leading Community and Advocacy Programs at Salesforce. She is passionate about driving meaningful engagements across the customer service ecosystem.
![](https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/assets/images/author-header-greenbush@1x.png)
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