Leon Kempers

Product Management Director

My Background

I’m responsible for everything product related to knowledge management in Salesforce. Previously, I worked closely with customers on their Service Cloud implementations. I’m also the Head of Philanthropy for Outforce, Salesforce’s LGBTQ+ Employee Resource Group. Born and raised in Amsterdam, I emigrated to San Francisco in 2020. Spot me riding my bike as my primary mode of transportation.

AI grounding: An illustration of AI robots helping agents build a knowledge base grounded in AI.

Leon Kempers

June 3, 2024

Invest the time to improve your knowledge base and reap the rewards as AI helps your customer service team be more productive.

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