For AI to be successfully adopted across an organization, everyone needs a fundamental understanding of how it works.
Tomorrow’s AI agents won’t just execute tasks — they’ll listen, see, and learn your preferences. They'll even manage and coordinate with other agents to get work done.
The difference between a smooth agent-to-human handoff and a dead end? It’s how well an AI agent preserves context, maintains continuity, and empowers the right human to take over.
By prioritizing agentic AI like Agentforce, innovative companies are rewriting the rules of work, innovation, and scale.
Intelligent automation could be as transformative as cloud computing, and is already helping companies cut costs. We explain what it is and how your business can benefit.
AI changes our understanding of responsibility for decisions and actions gone wrong.
Browsing and searching puts the onus on users to find what they need on your site. What if the website came to them?
Think you know agents? Think again. We’ll debunk some common myths surrounding AI agents and show why these misconceptions could be holding your business back.
From deep dives on the limitations of LLMs to a look at new techniques that make AI better, these are the most-read AI stories of the year.
We trust generative AI algorithms with important decisions, but know little about how they work.
