Lisa Lee
author title Contributing Editor, SalesforceLisa Lee is a contributing editor at Salesforce. She has written about technology and its impact on business for more than 25 years. Prior to Salesforce, she was an award-winning journalist with Forbes.com and other publications.
From deep dives on the limitations of LLMs to a look at new techniques that make AI better, these are the most-read AI stories of the year.
We trust generative AI algorithms with important decisions, but know little about how they work.
AI agents are about to change everything. But bad data is their junk food. Nourish them with clean, complete, connected data. Here's how.
Designing AI agents to act as a collaborative tool, not a fellow worker, is the key to successfully integrating them into the workflow.
By automating routine tasks, coordinating workflows, and facilitating real-time communication, agents mitigate many of the challenges that arise with hybrid work teams.
Purpose-built agents are focused on one specific job. And they boast a superpower most GPT-based tools can’t match: they take action and get real work done.
AI plays a key role in personalized customer experiences. But a data platform that connects the dots between every data point is the real hero.
Here are five industry-specific examples of how an AI copilot can make your work life easier.
Here's a peek into the future of a company using AI in every corner of its business.