Lisa Lee
author title Contributing Editor, SalesforceLisa Lee is a contributing editor at Salesforce. She has written about technology and its impact on business for more than 25 years. Prior to Salesforce, she was an award-winning journalist with Forbes.com and other publications.
Consumers will buy things that are useful and helpful, even in a downturn. The key is investing in innovation that adds value.
Intelligent automation could be as transformative as cloud computing, and is already helping companies cut costs. We explain what it is and how your business can benefit.
Employers need to rethink, or at least question, every single thing about hiring and retention, starting with (gulp) the resume.
A new Future Forum survey reveals the extent of the stress that middle managers are under. We explain how companies can reimagine these roles and reinvigorate the people in them.
Volunteer time off (VTO) boosts morale, retention, and employee engagement. Here we share best practices for establishing your own program.
For the third time, we encouraged employees to cancel all meetings for a full week. We're learning more with each "async week."
Collecting data ethically means gathering enough customer information to glean insight – but not so much that it raises privacy concerns. How do you know how much data is too much?
Mentoring is the best tool we have for connecting a virtual workforce and helping underrepresented employees gain connection and community in the workplace.
Many leaders likely do not possess the mindset and skill set necessary to manage large scale flexible work. But they can skill up. Here’s what you need to know.