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Lisa Lee
author title Contributing Editor, SalesforceLisa Lee is a contributing editor at Salesforce. She has written about technology and its impact on business for more than 25 years. Prior to Salesforce, she was an award-winning journalist with Forbes.com and other publications.
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For many companies, trust is a subjective, elusive concept. It needs to become objective for the organization to really tackle it, and have a C-level exec dedicated to it.
Some schools are introducing innovative tech-focused programs to give students skills employers actually want. Industry should take notice, and get involved.
Michael Ellison, founder and CEO of the nonprofit CodePath, has advice for the underrepresented and those on a nonlinear career path.
We’re collecting more data than ever. But only humans can make correlations and ask questions that result in better conclusions.
Employee wellness is becoming increasingly important to companies’ success. Managers may even start to be held accountable for it.
Being a business and operating with purpose are not mutually exclusive. Two ecopreneurs tell how it’s done.
Workers want empathy, autonomy, understanding, opportunity, and a bigger voice in decision-making. Companies want them back in the office, and can only offer so much while trying to grow in an uncertain time.
You’ve been mapping the customer journey for years. But employee journey maps offer HR a depth of understanding into employee needs, expectations, job satisfaction, retention, and turnover.