Martin DuPont

Senior Director of Product Marketing

My Background

Martin DuPont is the Sr. Director of Product Marketing for Salesforce Service Cloud, showcasing how Salesforce enables smarter, more personalized customer support. As a 15-year veteran in CRM and tech, Martin specializes in cloud solutions helping companies optimize customer service through AI and digital transformation.

A woman wearing glasses and a yellow sweater completes a customer satisfaction survey on her digital tablet

Martin DuPont

April 4, 2024

A customer satisfaction survey can help you get the insights you need to improve your offerings and build long-term loyalty.

Service leaders shaking hands after a great customer experience.

Martin DuPont

December 19, 2023

Customer experience includes any interaction your customers have with your brand. Here’s how to make those touchpoints count — every time.

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