Meagan Meyers

Meagan Meyers

Product Marketing Director

My Background

Meagan Meyers is a Senior Product Marketing Manager for Service Cloud Einstein at Salesforce. She is focused on helping organizations develop strategies to successfully adopt AI for customer service. Meagan has over 15 years of product marketing and go to market strategy experience.

An illustrated male customer service agent in a maroon shirt uses a digital knowledge management system to provide great customer service.

May 6, 2024

Top talent resigning? Here’s how knowledge management keeps their know-how from going with them and still provide great customer service.

An illustration of a woman and chatbot robot using AI in customer service

February 27, 2024

How can you do more with less in customer service? The answer is AI. Here’s what you need to know to set up for success.

An illustration of three people reading knowledge base articles from their devices

July 10, 2023

An effective knowledge base article is clear, engaging, and helpful. Here's how to write one (with some help from AI) that your customers will love.

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