author name
Michael Janney
author title VP, Manufacturing Industry
My Background
Michael Janney is Vice President, Manufacturing Industry. He has more than 30 years’ experience in technology, with over 20 years in manufacturing and field service. Janney takes a strategic approach to create efficiencies with technology to deliver measurable business results while maximizing customer and employee engagement.
Discrete manufacturers are tapping into field service to capture revenue. Here’s how.