Pricing will be critical this holiday season, and agent recommendations could make all the difference.
The lines between consumer goods sales and service reps are increasingly blurred. But when brands unify those teams and their data, they drive revenue and customer loyalty.
Shoppers are spending more on Halloween this season. Get in the spirit with these tips for driving more revenue.
Consumer goods companies are up against ever-decreasing margins. Customer service can help boost your bottom line.
Retailers are using AI to transform how they engage with customers, from promotions and product search to checkout and service.
