author name
Paul Pedrazzi
My Background
Paul Pedrazzi is the SVP of Product for Small and Medium Business (SMB) at Salesforce. He is currently an advisor at Flipboard Inc., a Design Leadership Forum Member at InVision, and Co-Founder of yubo, a children's lunchbox company. Paul has managed teams responsible for new product development, product management, design, social software strategy, and product marketing at Oracle, Taleo, and CA Technologies. Connect with him on LinkedIn.
New conversation channels in the latest Essentials release to further personalize the customer service experience.