author name
Rebecca Mackenzie
author title Director, Product Marketing
My Background
Rebecca is a seasoned marketing professional with over a decade of experience. Based out of Madrid, Rebecca is passionate about creating messaging and content that resonates with a global audience.
It’s the gold standard for many organizations. Find out why a growing number of service leaders are tracking this customer service metric.
When you show up for your customers, they’ll keep coming back for more. Try these proven strategies to help you deliver next-level customer support online, over the phone, or in the field.