Service Cloud

Salesforce character Astro holding photo of smiling man talking on his cell phone

July 8, 2020

3,500 global consumers share their insights for U.S. service organizations.

December 10, 2019

Human-centric service is personal, intelligent, trusted, and inclusive service at scale. From your customers to your employees, learn the four pillars of human-centric service everyone should focus on.

Evolving Online Customer Service: What Your Company Needs to Know

Service Cloud

April 30, 2019

How is online customer service changing, and how can businesses keep up? Here are the key things you need to know to deliver exemplary customer care.

Enter a valid e-mail address

Select your Country

Select a state/province

Yes, I would like to receive the Salesforce 360 Highlights newsletter as well as marketing emails regarding Salesforce products, services, and events. I can unsubscribe at any time.

I agree to the Privacy Statement and to the handling of my personal information. In particular, I consent to the transfer of my personal information to other countries, including the United States, for the purpose of hosting and processing the information as set forth in the Privacy Statement. Learn More

I understand that these countries may not have the same data protection laws as the country from which I provide my personal information. For more information, click here.

Please read and agree to the Master Subscription Agreement

By registering, you confirm that you agree to the processing of your personal data by Salesforce as described in the Privacy Statement.