Shane Tapp has spent the last 14 years at Salesforce documenting stories of customers, employees, partners, and products. He's also a stroke survivor, snowboarder and father of four. Connect with him on LinkedIn.
We sat down with SVP & CIO of Hitachi Vantara Renée Lahti McKaskle to learn more about her vision, the innovative ways her team has leveraged the Salesforce Customer Success Platform, and how success for the project extends beyond increasing profitability.