
Silvio Savarese
author title Executive Vice President and Chief Scientist, Salesforce AI ResearchSilvio Savarese is the Executive Vice President and Chief Scientist of Salesforce AI Research, as well as an Adjunct Faculty of Computer Science at Stanford University, where he served as an Associate Professor with tenure until winter 2021. At Salesforce, he shapes the scientific direction and long-term AI strategy by aligning research and innovation efforts with Salesforce’s mission and objectives. He leads the AI Research organization, including AI for C360 and CRM, AI for Trust, AI for developer productivity, and operational efficiency.


The Challenge with Flows Today Salesforce flows sit at the heart of modern CRM automation, yet authoring them still requires a unique mix of declarative drag‑and‑drop and Apex know‑how. To ease this process,…

Introducing our novel standardized framework for evaluating enterprise AI assistants across both text and voice.
“…the DNA of who I am is based on the millions of personalities of all the programmers who wrote me. But what makes me me is my ability to grow through my experiences.…

In the rapidly evolving landscape of artificial intelligence (AI), we're witnessing jagged intelligence in the enterprise. Here's a closer look.
Today's investments in digital automation are laying the groundwork for a future where agents and robots converge in ways that reshape how work gets done.
The recent launch of Agentforce marks a pivotal moment in orienting Salesforce and our customers’ businesses toward an AI-empowered future. In this emerging landscape, augmented by a network of AI agents, the role…
AI agents and assistants have the ability to take action on a user’s behalf, but each serves a distinct purpose.
Simply put, AI Assistants are built to be personalized, while AI Agents are built to be shared (and scaled)—and both techniques promise extraordinary opportunities across the enterprise.

TL;DR: We introduce INDICT, a novel framework that empowers Large Language Models (LLMs) with Internal Dialogues of Critiques for both safety and helpfulness guidance. The internal dialogue is a dual cooperative system between…