author name
Stephanie Dowling
author title
Responsible AI Strategy Sr. Manager, Global AI Practice
My Background
Stephanie is a seasoned business transformation leader and is a Responsible AI Strategist within Salesforce's Global AI Practice. Stephanie specializes in Digital and AI-driven strategies to enhance employee and customer experiences. With over 15 years in management consulting at Salesforce, PwC, and EY, Stephanie excels in leading complex, technology-enabled transformations. Stephanie's approach is rooted in trust and pragmatism.
My Expertise
Stephanie has significant experience in Financial Services, Utilities, Telco and Infrastructure, and Government sectors. Stephanie's skill set includes AI Strategy, Product Design and Implementation, Leadership and Strategic Alignment, Business-Value Transformation Design, Design Thinking and CX Strategy, and Service Design. Stephanie holds certifications from MIT in AI, Salesforce AI, and an MBA and GAICD.
