Tiffani Bova
author title Customer Innovation EvangelistTiffani is the Global Customer Growth and Innovation Evangelist at Salesforce. Over the past two decades, she has led large revenue-producing divisions at businesses ranging from start-ups to the Fortune 500. She spent ten years at Gartner, the world’s leading IT research and advisory firm as a distinguished analyst and research fellow. In her first book, Growth IQ, she outlines the 10 paths to growth that every company needs to understand in order to grow with confidence.
Companies are looking inward to tackle their next big business challenge: How to build a robust employee experience.
The luxury automobile maker set an all-time six-month sales record in the second half of 2020 and recently celebrated its highest production month ever. They attribute their customer growth and satisfaction to employees who love what they do.
Research shows that happier employees bring you happier customers and more revenue.
We answer our community's top 10 questions about channel sales.
COVID-19 has changed the way we do sales forever. But companies are still buying. Here's how to keep up with the changing landscape.
Get the latest insight on the five emerging trends that will shape the future of sales. This information comes as the result of close work with customers and their sales organizations, conducting primary research across industries and regions, having conversations with analyst firms and thought leaders, and working with our own sales team. Make sure to see the slide deck with a full set of emergent trends.
What is collaborative selling and how does it improve customer experience? Find out why it matters, and how can you ensure your team is set up for success.