To remain relevant and grow as a business, a vast majority of leaders say their company will fundamentally change how it engages with customers
author name
Yusuf Tayob
author title Senior managing director, Accenture Salesforce Business Group
My Background
As senior managing director, Yusuf leads the Salesforce Business Group at Accenture. He is responsible for the business strategy, sales and delivery, innovation and investments, ecosystem partnerships, and overall performance of Accenture’s global Salesforce business. Yusuf leads a team of over 20,000 Salesforce professionals, inclusive of strategy, advisory, technology, and digital expertise. <p> In his personal client engagements, Yusuf has worked with over 100 companies in more than 20 countries. He has extensive experience in digital front-office transformation, including business strategy, operating model, and large-scale technology implementation. Yusuf’s insights have been cited by Forbes, CRM Magazine and CSO Insights.
