Here’s a quick recap of Customer 360 sessions from Connections '19 and info about everything you need to know about connecting experiences on Salesforce products and creating a reconciled profile with a Customer 360 ID.
The ability to provide streamlined experiences is becoming a critical competitive factor. Depending on your own readiness and the needs of your buyers, it might be time to invest in a digital commerce platform.
In the Summer '19 release, Quip for Salesforce puts the power in admins' hands to set their team up to play fast, loose, yet disciplined enough to win the hearts and minds of their customers.
Watch your wholesale business grow when you help your partners provide better customer service. Learn how digital commerce can help.
Sales, service, and marketing must work together for amazing, connected experiences. This will be easier on a single social data platform with democratizing access.
CSA built a complete customer engagement solution, fronted by robust B2B Commerce and supported by digital rights management, search, automation, and customer service — cloud-based solutions, most of them from Salesforce.
How you can start adapting to changing customer expectations by providing the level of service that shoppers now demand.
Salesforce's CMO on why understanding what is important to customers is critical to business longevity. Learn how to know your customers by enabling a complete view that uncovers the answers you need by integrating Marketing Cloud and Sales Cloud with Google Analytics 360.
