Generative AI

Chances are, your service organization has one or the other. How can you make sure you’ve chosen the right option?

We have established a set of five guidelines that build upon our Trusted AI Principles to provide more detailed guidance for the responsible development and implementation of GenAI.

What exactly is generative AI? Salesforce Chief Scientist explains.

Discover how generative AI and Einstein GPT are transforming the future of work.

Schneider Electric has done what many companies have found difficult: get a return on an AI investment. Their approach can work for your generative AI plans.

In this free learning module, discover how generative AI can help your teams work more efficiently and create better customer experiences.

The acclaimed actor, comedian, and writer – who played a developer on “Silicon Valley” – called on companies to consider the ethical implications of AI. Here’s how you can do that.

What will this emerging technology mean for service teams? Here are early thoughts.

While consumer versions have made more headlines so far, a new business-focused product enables AI-created content across sales, service, marketing, commerce, and IT.

How will this emerging technology empower sales teams in small and medium-sized businesses? Our EVP and GM of Sales Cloud shares his thoughts.