CRM translates beautifully to contact tracing, largely because its digital tools and automated workflows minimize the time it takes public health officials to contact those who might have been exposed. Here's our experience with the Rhode Island Department of Health.
We are excited that Salesforce has been recognized as a Gartner Peer Insights Customer’s Choice for Enterprise Low-Code Application Platforms.
For today’s digital customers, the ability to cancel an order moments after it was placed is an expectation. Providing this level of service can be a brand differentiator. Here's how to implement a solution.
Salesforce Customer 360 is structured to make that path easier for administrators to achieve customer-centricity. Here's how a unified approach looks like for a service organization.
Consider every holiday leading up to Thanksgiving as an opportunity to test out new ideas and capture insights. Learn how.
On this Admin Master Series, meet Samantha Mash, a highly driven, resourceful and proactive Salesforce Administrator with 100+ Trailhead badges.
Salesforce hosted our third annual Equality Awards on May 14 at the historic Museum of Women in the Arts in Washington DC — the only major museum in the world solely dedicated to women through the arts. Every year we gather to celebrate and acknowledge equality advocates and leaders who work tirelessly to create a more equal world for all.
Read about how Supermums founder Heather Black is on a mission to inspire 200 parents from across the globe to change their careers by 2020, and how Salesforce fits into her vision.
