Salesforce Customer 360 is structured to make that path easier for administrators to achieve customer-centricity. Here's how a unified approach looks like for a service organization.
Salesforce hosted our third annual Equality Awards on May 14 at the historic Museum of Women in the Arts in Washington DC — the only major museum in the world solely dedicated to women through the arts. Every year we gather to celebrate and acknowledge equality advocates and leaders who work tirelessly to create a more equal world for all.
At the age of 68, Stephanie Rhodes realized that retired life wasn't for her. Find out how she challenged herself to learn about new technology and why continuous learning is important.
Read about how Supermums founder Heather Black is on a mission to inspire 200 parents from across the globe to change their careers by 2020, and how Salesforce fits into her vision.
Marketers have lots of technologies available to them, but which technologies should they be investing in? We asked 4,100 brands and found the four secrets they all share when it comes to marketing technology.
Salesforce customers, get ready to welcome the newest member to your workforce, your friendly Einstein Bot! It greets your customers, answers their questions, and it can even dip into your fulfillment system and retrieve the customer's order status. In case the customer does need attention from an