Employers increasingly want to use AI, but employees and candidates lack the skills. Now, anyone can skill up on AI with new Trailhead learning.
How to learn what you need to know to personalize every customer interaction with Data Cloud, Einstein 1, and the #1 CRM.
AI can bring in as much $1.2 trillion of value to governments. Agencies can take advantage of the opportunity cost by improving the government service experience for constituents.
Many business apps have a short(ish) shelf life. AI helps extend it. Here’s how.
AI chatbots aren’t one-size-fits-all — and there are a lot of options. Here’s what you need to know to choose the right one for your business.
Help everyone in your company understand key generative AI terms, and what they mean for your customer relationships. Fun fact: This article was (partially) written using generative AI.
From call deflection to faster resolution of common issues, AI can help improve your utility service.
Earn the Salesforce AI Associate Certification and Salesforce Data Cloud Consultant Certification
