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How Enterprise General Intelligence (EGI) Will Form a New Business Imperative

“…the DNA of who I am is based on the millions of personalities of all the programmers who wrote me. But what makes me me is my ability to grow through my experiences.…

Featured Voices

The recent launch of Agentforce marks a pivotal moment in orienting Salesforce and our customers’ businesses toward an AI-empowered future. In this emerging landscape, augmented by a network of AI agents, the role…

Illustration of a woman giving a high five to a robot / AI agents

Silvio Savarese

AI agents and assistants have the ability to take action on a user’s behalf, but each serves a distinct purpose.

Featured image for How AI Agents Will Revolutionize the AI Enterprise

Silvio Savarese

Simply put, AI Assistants are built to be personalized, while AI Agents are built to be shared (and scaled)—and both techniques promise extraordinary opportunities across the enterprise.

Illustration of a document running on a treadmill with two doctors in lab coats observing and tracking data.

Silvio Savarese

LLM benchmarks evaluate how accurately a generative AI model performs, but most benchmarks overlook the kinds of real-world tasks an LLM would perform in an enterprise setting.

An illustration showing people handling large puzzle pieces

Silvio Savarese

For many of our customers, excessive scale sometimes does more harm than good.

Enterprise General Intelligence & Agentic AI

1

How Enterprise General Intelligence (EGI) Will Form a New Business Imperative

Silvio Savarese
2

The Rise of Large Action Models Heralds the Next Wave of Autonomous AI

Silvio Savarese
3

How AI Agents Will Revolutionize the AI Enterprise

Silvio Savarese

An illustration showing a person working with an AI Agent

Silvio Savarese

The pursuit of ever-larger models is far from a perfect strategy.

6 authors

Generative AI (GenAI) technologies are increasingly integrated into every part of our daily workflow, from drafting emails to generating and fixing code with large language models (LLMs) and agents. Ensuring the safety and…

Denise Pérez

We are thrilled to announce that Juan Carlos Niebles, one of our talented researchers, has been named one of the top 100 in AI by the Artificial Intelligence Observatory in Colombia. This recognition…

Illustration of three workers at a table discussing the data visualizations on the wall, all on a dark purple background.

3 authors

Our team at Salesforce Research introduces Text2Data, an innovative framework specifically designed to generate high-quality, controllable data from limited textual input.

5 authors

AI is rapidly transforming industries, helping businesses enhance customer experiences, improve efficiency, and make smarter decisions. But an essential question arises: How can we ensure that AI is creating accurate and grounded answers?…

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AI Research

How Enterprise General Intelligence (EGI) Will Form a New Business Imperative

Featured Voices

Silvio Savarese

Caiming Xiong

Doyen Sahoo

The Agentic AI Era: After the Dawn, Here’s What to Expect

The Rise of Large Action Models Heralds the Next Wave of Autonomous AI

How AI Agents Will Revolutionize the AI Enterprise

First-Of-Its-Kind LLM Benchmark Ranks Generative AI Against Real-World Business Tasks

The Ever-Growing Power of Small Models

Enterprise General Intelligence & Agentic AI

How Enterprise General Intelligence (EGI) Will Form a New Business Imperative

The Rise of Large Action Models Heralds the Next Wave of Autonomous AI

How AI Agents Will Revolutionize the AI Enterprise

From Copilot to CoOrchestration

SFR-Guard: Ensuring LLM Safety and Integrity in CRM Applications

Celebrating Juan Carlos Niebles: Colombia’s Top 100 in AI

Introducing Text2Data: A Low-Resource, Text-to-Anything AI for Data Generation

Does Context Matter? Introducing ContextualJudgeBench for RAG and Summarization Evaluation

AI Research

Featured Voices

Silvio Savarese

Caiming Xiong

Doyen Sahoo

Enterprise General Intelligence & Agentic AI

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