Analytics

Today, we’re excited to announce the release of the Community Impact Report 2022. In our fifth annual report, we highlight how our customers are using the resources provided by Salesforce.org and our partners…

New research tells us that 80% of employees are more likely to stay at a company that offers data-skilling programs. Read the full report to get the details.

PayPal has spent several years advancing its product innovation and partnerships to better serve its customers. Here are six ways they use data to put customers first.

Our Trailblazer-inspired cookbook is a hit, and contains original recipes along with the chefs’ favorite AppExchange apps.

Collecting data ethically means gathering enough customer information to glean insight – but not so much that it raises privacy concerns. How do you know how much data is too much?

A CRM is customer relationship management technology that helps nonprofits, educational institutions, and businesses manage their relationships with current and prospective constituents, students, and customers. A CRM gives organizations the tools to streamline…

The company’s commercial sales business team faced multiple challenges using their sales data. They needed a single source of truth to bring it all together.

In our all-digital world, data analytics is a necessary core function to drive business growth. Learn how to unlock, analyze and act on your data.

To be truly customer-centric, you have to know your customer's preferences and the context in which they engage with your organization.

NBCUniversal is building the ultimate digital fan experience for the LA28 Olympic and Paralympic Games. This is how they're tackling the challenge.