Salesforce Scheduler and Action Plans, and Salesforce Surveys empower employees by leveraging process automation, analytics, and AI to strengthen the customer experience.
To understand what today's connected consumer mentality means for enterprises and their employees, we surveyed CIOs and IT leaders to predict the future of mobile in the workplace come 2025. See what we learned.
With employees working across so many tools today, there is no central place to surface insights or embed intelligence. That’s why we’re so excited to bring Einstein Discovery to you, wherever you’re working.
Mobile has had a transformational impact on business, yet companies are having a tough time delivering the intuitive, easy-to-use experiences customers want. We want to change that and empower businesses to bypass expensive development work and deliver beautiful apps — by changing how mobile app development is done. Learn more.
Check out Lightning Object Creator — our latest low-code app development tool on the Salesforce Lightning Platform. It's a new platform service that boosts productivity by allowing any employee to quickly turn spreadsheets — such as Microsoft Excel, Google Sheets, Quip Spreadsheets, and comma-separated value (.csv) files — into modern, cloud-based apps with just a few clicks. This post provides detail on this new offering.
Have you recently purchased a movie ticket, paid a bill, or changed a restaurant reservation online? At their core, these app experiences are a series of steps, or a process — a sequential flow that walks you through an activity based on your selections or answers. Digital channels are driving more