Automation

When you put tedious, repetitive tasks on cruise control, employees are freed up for ideas and problem solving.

What Do All These Automation Terms Actually Mean? Get to Know the Lingo

Get to know the essential vocabulary around workflow automation, process automation, business automation, and hyperautomation.

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Do your employees waste time filling out the same forms, repeating steps, or searching for what they need? This is where business process automation can help.

A woman at her desk working on customer service processes

Automation can seem difficult, but it doesn't have to be. Starting with simple task automation, you can save time and effort by automating predictable actions.

Get the latest research on how the industry is embracing the future of work, based on insights from over 25,000 consumers, business buyers, and professionals.

One of the world’s largest communications companies is adapting to how people interact across the globe. Learn how data and automation help drive its decisions.

The company knew it had to give its teams the insights and tools they needed, so it consolidated 26 systems into one. Here's what it learned.

Editors' Picks

1

Is the Labor Shortage on Your Mind? Believe It or Not, Automation Can Help

Ari Bendersky
2

Bots Coming For Your Job? Don’t Fret – Your Humanity Is Your Strength

Brian Solis
3

Automation Could Buy You a 23-Day Vacation

Lisa Lee

person at a laptop computer with a person and a child playing outside the window

Remove bias from your data and algorithms to create ethical AI systems at your company.

PayPal has spent several years advancing its product innovation and partnerships to better serve its customers. Here are six ways they use data to put customers first.

Pink-haired woman with headset on looking at computer screen: customer service in banking, customer experience

Your customer service team isn't the only ones responsible for customer service. Your entire company is.

Kathy Baxter

The biggest barrier to widespread artificial intelligence isn’t immature technology — it’s skepticism and lack of trust. Here’s what business leaders can do about it.

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How do you decide which workflows to automate? We'll show you.

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Learn how you can automate tasks, whether simple or complex, without starting from scratch.

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Automation

What Do All These Automation Terms Actually Mean? Get to Know the Lingo

Featured Voices

Brian Solis

Kathy Baxter

Gail Moody-Byrd

How to Start Your Business Process Automation

3 Ways to Innovate Fast with Enterprise-Scale Automation

The Top Trends in Workflow Automation

From 4 Days to 4 Minutes—How Vonage Uses Automation to Respond Faster

RBC Wealth Management Wows New Clients With Onboarding in 24 Minutes

Editors' Picks

Is the Labor Shortage on Your Mind? Believe It or Not, Automation Can Help

Bots Coming For Your Job? Don’t Fret – Your Humanity Is Your Strength

Automation Could Buy You a 23-Day Vacation

Learn How To Create AI Responsibly

How PayPal Unifies Teams and Systems for Better Customer Experiences

Everything You Need to Know About Customer Service Workflow Automation

AI Is Everywhere — But Are You Building it Responsibly?

Ready to Automate Your Workflows? Here’s Where to Start

Learn how you can automate tasks, whether simple or complex, without starting from scratch.

Automation

Featured Voices

Brian Solis

Kathy Baxter

Gail Moody-Byrd

Editors' Picks

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